Right of Withdrawal -Time Square
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If you are not satisfied with the product you have ordered or if you have changed your mind about your purchase you have the deadline of 14 (fourteen) days from receipt of the goods to communicate the withdrawal and the subsequent 14 (fourteen) from that notice for the return.

Right of withdrawal:

You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period expires 14 days after the day the goods are received.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this agreement through an explicit statement (e.g. letter sent by mail, fax or e-mail). For this purpose, you can use the attachment withdrawal type form, but it is not required.

Effects of withdrawal:

If you withdraw from this contract, you will be reimbursed all payments you have made in our favour, including delivery costs (except for the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay and in any case no more than 14 days from the day we are informed of your decision to withdraw from this contract. The refund may be withheld beyond 14 days only until you have demonstrated that you have returned the goods or until they have been received by us, depending on what situation you have previously.

The products should be returned possibly in their original packaging, with the original labels attached and should not be damaged or altered in any way.

The consumer is solely responsible for the decrease in the value of goods resulting from the manipulation of goods other than that necessary to establish the nature, characteristics and operation of the goods.

The return of the product purchased within the above terms replaces, with each effect, the written notice provided by Article 52 of Legislative Decree No.21 of 21 February 2014.

You will be refunded, within 14 (fourteen) days, the amount paid for the returned product, including shipping costs, if applied at the time of purchase, through the method you used to make the payment.


Withdrawal form




The return is made by picking up the courier from the buyer, at the address indicated for the delivery of the order. All this will be agreed by email by sending a car letter and booking the passage of the courier.

The return is completely free.

For PayPal paid purchases, return the package by mail to our address on the withdrawal form, keep the shipping receipt to be sent to PayPal, then you will be refunded when the goods are returned to the warehouse.

For any communication contact: 097 11650664 or by email at servizioclienti@timesquarestore.com